Complaints are Taken Very Seriously
You Can Make a Complaint By:
- Contacting your Relationship Manager
- Filling Out the Form Below
- Emailing us at [email protected]
- Calling One of Our Numbers
- Making an Appointment At One of Our Offices
- Writing to Us at PO Box 16235, City East QLD 4002
We Operate a Complaints Management System
You can contact us and ask for a copy of our complaints management policy.
Every complaint received is recorded in our system for record keeping and resolution.
You can also make a complaint directly to https://www.ndiscommission.gov.au/