Letter from NDIA CEO – Improving the NDIS

The NDIA CEO has released a letter addressed to all participants, families and carers regarding NDIA’s commitment to improve the NDIS. The letter addresses some of the more recent changes including the ‘NDIS Participant Service Charter‘ and the ‘Service Improvement Plan‘. The letter also states ‘Facts about introducing independent assessments’ and ‘Sharing information about how independent assessments will work’.

The basis of the letter, is that independent assessment conducted by a panel, rather than your usual health professional, will result in fairer and simpler decisions about your access to the NDIS and plans. This new method will allow you to have flexibility with your assessments and allow you to request a review if you do not agree with the outcome.

More information and the full letter can be reviewed via the following: https://www.ndis.ov.au/news/5356-improving-national-disability-insurance-scheme
An easy read letter can read found at the bottom of the page via the link above.